Overview
At ActvKey.com, we provide a variety of digital product activation services to our customers. We strive to offer high-quality services and products that meet your expectations. If you are not satisfied with your purchase, we offer a straightforward refunds and returns policy to ensure your satisfaction with our services.
Refunds
Please note that all digital products sold on our website are non-returnable items. However, we are committed to ensuring that our customers receive products that work as intended.
If you have any issues with a product purchased from ActvKey.com, we offer support via AnyDesk or TeamViewer to troubleshoot the problem. If we are unable to resolve the issue, we will provide a refund or exchange within 48 hours from the date of purchase.
To request a refund, please contact our customer support team by emailing actvkey@gmail.com. In your email, please provide your order number and a detailed explanation of the issue you are experiencing. We may require additional information or ask you to try some troubleshooting steps before processing your refund.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check your bank account or credit card statement. It may take some time for the refund to be processed and appear on your statement. If you still haven’t received your refund, please contact our customer support team by emailing actvkey@gmail.com.
Sale Items
Sale items are non-refundable and non-returnable.
Exchanges
Please note that we do not offer exchanges for digital products sold on our website. However, if you experience any issues with a product purchased from ActvKey.com, we offer support via AnyDesk or TeamViewer to troubleshoot the problem.
If we are unable to resolve the issue, we offer the following options within 48 hours from the date of purchase:
- You may choose a replacement product of equal or lesser value from our store.
- You may choose to receive credit in the amount of the product price, which can be used towards a future purchase on our website.
Conclusion
At ActvKey.com, we value our customers’ satisfaction. We hope you never have to use our refunds and returns policy, but if you do, we will do our best to resolve any issues and ensure you are satisfied with our services. If you have any questions or concerns about our refunds and returns policy, please contact our customer support team at actvkey@gmail.com.